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FAQ's

The Answers You Need about Shopping Our Range of Unique Home Accessories

How long does it take for items to be despatched?

Processing times depends on specific items. Please check in specific homeware product page.

What is your return policy?

We gladly accept returns and exchanges

Just contact us within:14 days of delivery (see exclusions)

Post items back to us within:30 days of delivery (buyers responsible for return postage costs)

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The following items can't be returned or exchanged

• Custom or personalised orders

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Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

What are the payment options?

All major credit cards and Paypal.

Where do you deliver to?

Currently only within the UK. 
If you’re outside the UK, inquire through our Contact Form.

Is Jesmonite food safe?

Jesmonite has not been tested for use as food safe material. So we don't recommend it to be use for this purpose. If you do want to use it as a display anyway (ie. fruit bowl), you could polish it with a food safe wax but in no instance you should serve food in it.

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